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Pivacy Policy

Privacy Policy

1. Introduction

Nadia’s Café (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or contact us.

2. Data We Collect

  • Online forms: your name, email, phone number, and any message you send via our contact form.

  • Website usage data: IP address, device type, browser, referrer, and pages visited—collected through analytics tools.

  • Optional marketing data: if you subscribe to newsletters or promotional updates (with your explicit consent).

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and booking requests

  • Process requests and send relevant information

  • Improve website usability and understand customer behaviour

  • Comply with legal obligations

4. Lawful Basis

Data processing is based on one of the following lawful grounds under UK GDPR:

  • Consent: You opt in for marketing materials.

  • Contract: Data is needed to respond to your inquiry.

  • Legitimate interests: To improve user experience and site performance.

5. Cookies & Tracking

We use cookies and third-party tools (e.g., Google Analytics) to analyse website performance.
A cookie banner allows you to accept or decline non-essential cookies. Essential cookies are necessary for the basic website functionality.

6. Data Sharing

We do not share personal data with third parties, except:

  • Service providers (e.g. web hosting, email services) under strict confidentiality.

  • Legal authorities, if required by law.

7. Data Retention

Personal data is kept only as long as necessary—typically up to 24 months, or as required by law.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or delete your personal data

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise your rights, please contact us at 07312 084851 or info@nadiascafe.co.uk.

9. Security & Compliance

We take appropriate technical and organizational measures to protect personal data from unauthorized access or breaches.

10. External Links

Our website may include links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.